Tuesday, March 29, 2011

Time Warner Sends Ohio Man $16 Million Cable Bill

time warner cable logoDaniel DeVirgilio of Beavercreek, Ohio was understandably shocked last week when he received a letter from Time Warner Cable. DeVirgilio, a 26-year-old engineer, had apparently failed to pay his cable bill, and owed the provider a chunk of cash -- $16.4 million, to be exact.

Turns out, the company made what it's calling a "human error" in calculating DeVirgilio's bill. An employee reportedly typed in the wrong total, which triggered an alert from Time Warner's automated system. DeVirgilio was notified that his credit card had been rejected for insufficient funds, but the card was never charged. Time Warner has promised to resolve the issue.

Continue reading Time Warner Sends Ohio Man $16 Million Cable Bill

Time Warner Sends Ohio Man $16 Million Cable Bill originally appeared on Switched on Mon, 28 Mar 2011 08:33:00 EST. Please see our terms for use of feeds.

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